Why Email Marketing Remains the Highest-ROI Digital Channel

Despite being one of the oldest digital marketing channels, email consistently delivers the highest return on investment of any digital marketing channel. Industry data from Litmus (2024) puts average email marketing ROI at 36:1 — ₹36 earned for every ₹1 spent. This outperforms social media, paid search, and content marketing by significant margins for most businesses.

The structural reason: email reaches people who explicitly opted in to hear from you, in a distraction-limited environment (their inbox, often task-oriented), with content that can be highly personalised through segmentation. Compare this to a social post competing for attention in a scroll environment, served by an algorithm to a small percentage of followers.

Choosing an Email Marketing Platform

Mailchimp — Best for Absolute Beginners (Free up to 500 contacts)

Mailchimp's free tier allows 500 contacts and 1,000 emails per month — sufficient for early-stage list building. The UI is the most beginner-friendly of any major email platform: drag-and-drop email builder, basic automations, and integration with most website platforms. Limitations: the free tier shows Mailchimp branding in emails, and automation features are restricted. As your list grows, pricing becomes less competitive than alternatives.

Brevo (Sendinblue) — Best Value for Growing Lists

Brevo's free plan allows 300 emails per day to unlimited contacts — better than Mailchimp for building a list first, emailing less frequently. Paid plans are significantly more affordable than Mailchimp for medium lists (10,000–50,000 contacts). Includes SMS marketing (useful for Indian audiences, especially for e-commerce). Strong EU GDPR compliance if your audience includes European subscribers.

ConvertKit — Best for Content Creators

ConvertKit is purpose-built for bloggers, YouTubers, and online course creators. Features targeted at creators: easy landing page creation for list-building, visual automation builder, "sequences" for onboarding series, tag-based subscriber organisation. The writing-focused email editor produces cleaner, more personal-feeling emails than template-heavy builders. Free up to 10,000 subscribers (limited features); paid plans from ~₹2,500/month.

Zoho Campaigns — Best India-Native Option

Zoho Campaigns integrates natively with Zoho CRM, Books (for GST-compliant billing), and other Zoho products. For Indian businesses already using the Zoho ecosystem, Campaigns is the most cohesive option. Free up to 2,000 contacts. Strong deliverability for Indian ISPs and email providers.

Building Your Email List: From Zero to Subscribers

Lead Magnets: Give Something Valuable First

People don't join email lists because they want more email — they join for a specific promised value. A compelling lead magnet dramatically accelerates list growth. Effective lead magnet formats:

  • Checklists: "30-Day Budget Reset Checklist" — high perceived value, low creation effort
  • Templates: Google Sheets budget template, social media content calendar — very high conversion rate for relevant audiences
  • Mini courses: "5-Day Email Course: Getting Started with SIP" — delivered as daily emails, builds relationship immediately
  • E-books or guides: "Complete Guide to Tax Saving for Salaried Employees in India" — effective for demonstrating expertise

The lead magnet must be directly relevant to what you'll continue sending — if people sign up for a budget template and receive emails about technology news, they'll unsubscribe immediately.

Opt-In Placement

Key placements for email sign-up forms on a website:

  • Within the article body, after the first 2–3 paragraphs (when reader interest is highest)
  • At the end of articles (captures readers who finished the full article — highest-interest moment)
  • Sticky sidebar widget (visible while scrolling)
  • Exit-intent popup (shows when cursor moves toward closing the tab) — effective but use sparingly; intrusive popups damage user experience
  • Dedicated landing page linked from social media profiles

Writing Emails People Actually Open and Read

Subject Line: The Make-or-Break Element

Your subject line determines whether the email is opened or ignored. Principles for higher open rates:

  • Specificity beats vagueness: "3 tax-saving mistakes salaried employees make before March 31" vs. "Important tax tips"
  • Curiosity gaps: "The mutual fund category most Indian investors ignore (and why)"
  • Personal and conversational: lowercase subject lines often outperform formal capitalized ones for engagement
  • Under 50 characters: Longer subjects are truncated on mobile — most Indian email opens are mobile

Email Body: Write Like You Write to a Friend

The most effective email copy feels personal — like a message from a knowledgeable friend, not a corporate newsletter. Practical principles:

  • Write "you" and "I" — personal, direct voice
  • Short paragraphs (1–3 sentences) — easy to scan on mobile
  • One primary topic per email — multiple topics dilute focus and click-through
  • One clear call-to-action — tell the reader exactly what to do next
  • Plain text or lightly formatted HTML — heavy graphic templates feel corporate; plain-text-style emails feel personal and earn higher engagement

Email Automation: Work Once, Communicate Continuously

Automation sequences allow you to deliver a sequence of pre-written emails automatically to every new subscriber:

Welcome sequence (most important automation): The series of 3–7 emails delivered in the first week after sign-up. Function: introduce yourself, deliver the lead magnet, establish what subscribers will receive, share your best existing content, and begin building the relationship that makes subscribers receptive to future emails. Subscribers are most engaged immediately after signing up — the welcome sequence converts this peak engagement into a lasting relationship.

Metrics Worth Tracking

  • Open rate: Percentage of delivered emails opened. Indian average varies by industry — 20–35% is healthy for content newsletters. Below 15% suggests subject line problems or a disengaged list.
  • Click-through rate (CTR): Percentage of openers clicking a link. 2–5% is good. If opens are high but CTR is low, your email body isn't motivating action.
  • Unsubscribe rate: Keep below 0.5% per email. Higher suggests a content-audience mismatch or too-frequent sending.
  • List growth rate: Are you adding subscribers faster than you're losing them?
  • Revenue per subscriber: The ultimate monetisation metric — total email-attributed revenue divided by list size.

Common Email Marketing Mistakes

  • Importing contacts without explicit opt-in: Purchasing email lists or adding contacts from your phone contacts without explicit permission violates SPAM laws and results in terrible deliverability (your emails go to spam). Build your list organically with permission-based sign-ups only.
  • Sending only when you have something to sell: Lists trained to receive only promotional emails unsubscribe rapidly. Maintain a give-to-ask ratio of roughly 3:1 — three genuinely valuable emails for every promotional one.
  • Never cleaning your list: Inactive subscribers (no opens in 90+ days) hurt your deliverability metrics. Run re-engagement campaigns periodically; remove genuinely inactive subscribers rather than carrying a bloated, unengaged list.

Conclusion

An email list is the most durable, algorithm-proof digital marketing asset you can build. It takes time — growing a list of 1,000+ engaged subscribers typically requires 6–18 months of focused content creation and consistent lead magnet promotion. But once built, it provides a direct communication channel to your most engaged audience that no platform can take away from you.

Start today: choose Mailchimp or Brevo (both free to start), create one specific lead magnet relevant to your content, add a sign-up form to your existing content, and send your first weekly email. Combine with SEO for traffic and content marketing for sustainable list feeding.


Frequently Asked Questions

How many email subscribers do I need to make money?

Income from email lists depends far more on engagement and niche than raw subscriber count. A highly engaged list of 500 subscribers in a financial planning niche, trusting your recommendations, can earn more from affiliate links or course promotions than a disengaged 10,000-person general list. That said, as a rough guide: with 1,000 engaged subscribers, you can realistically earn ₹5,000–₹20,000/month from affiliate commissions if your niche has good affiliate programs. With 5,000 engaged subscribers, a single product launch email sequence can generate ₹50,000–₹2,00,000 for well-positioned offers. Quality and engagement beat size consistently.

How often should I send emails?

Consistency matters more than frequency. Options: weekly (most common for content creators — predictable cadence, high enough to stay top of mind), fortnightly (good for lower-volume, high-value content), or daily (works for deeply engaged niche audiences in consistent habits — financial market updates, daily tips). Never let more than 4 weeks pass without emailing your list — longer gaps mean the next email feels intrusive to subscribers who've forgotten they signed up. Find your cadence and maintain it — erratic sending creates list cold-down and lower open rates.

What are the legal requirements for email marketing in India?

India currently doesn't have a specific email marketing law equivalent to GDPR (EU) or CAN-SPAM (US), but India's IT Act 2000 and TRAI regulations on unsolicited commercial communications apply. The Digital Personal Data Protection (DPDP) Act 2023 (being phased in) will require explicit consent for personal data collection, including email addresses. Practically: use double opt-in (subscriber confirms their email address after signing up), include an unsubscribe link in every email, honour unsubscribe requests immediately, and store consent records. These practices comply with current requirements and DPDP expectations.

Which email marketing platform is best for Indian businesses?

For most Indian beginners: Mailchimp's free tier (0–500 contacts). For cost-effective scaling: Brevo (unlimited contacts, pay per email). For content creators building personal brands: ConvertKit. For businesses in the Zoho ecosystem: Zoho Campaigns for native integration. For e-commerce: Klaviyo (excellent segmentation for product purchase-based automation). The "best" platform is the one you'll actually use consistently — UX that feels intuitive to you matters more than marginal feature differences between platforms at the same price tier.


About the Author

DailyTechGuide Editorial Team researches and publishes in-depth technology, marketing, finance, and productivity guides to help readers make informed decisions. Our writers are working professionals with hands-on experience in the topics they cover.